Terms of service
OVERVIEW
Welcome to Whimsy Crochet (“we”, “us”, “our”).
We operate this website and online store, including all related information, content, features, tools, products, and services (the “Services”) in order to provide you with a curated shopping experience.
Our store is powered by Shopify Inc., which provides the ecommerce platform that enables us to offer our Services to you.
These Terms of Service (“Terms”) govern your use of our Services and outline your rights and responsibilities.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction of residence, or that you have given consent for any minor dependents to use the Services under your supervision.
You agree to provide accurate, current, and complete information when making a purchase or creating an account, including your billing, shipping, and payment details.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, or assign your account to any third party.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors or details will be completely accurate.
We do not guarantee that the products will meet your expectations exactly as shown in images.
We reserve the right to modify product descriptions, pricing, or availability at any time without notice and to discontinue any product at our sole discretion.
SECTION 3 – ORDERS
All orders placed through our store are considered an offer to purchase.
We reserve the right to accept or decline any order at our sole discretion. An order is only considered accepted once payment has been processed and confirmed.
We may cancel or limit orders in cases of suspected fraud, unauthorized activity, or pricing errors.
Your purchases are subject to our Refund Policy [LINK].
You agree that all purchases are for personal or household use only and not for resale or commercial distribution.
SECTION 4 – PRICES AND BILLING
Prices are subject to change at any time without notice.
The price charged will be the price displayed at checkout at the time of purchase.
Unless otherwise stated, prices do not include taxes, customs duties, import fees, or shipping costs.
You agree to provide accurate and complete payment information and authorize us (or our payment processor) to charge your selected payment method for the total amount of your order.
You are responsible for any applicable taxes or fees associated with your purchase.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs processes, or events outside our control.
Once an order has been handed to the carrier, risk of loss and ownership transfer to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including text, images, graphics, logos, and product designs, is owned by or licensed to Whimsy Crochet and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without prior written permission.
All trademarks, branding, and logos remain the property of their respective owners.
Unauthorized use of our intellectual property may result in legal action.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or features which we do not control.
These tools are provided “as is” and “as available” without warranties of any kind.
We are not responsible for your use of third-party tools and you assume all risk associated with them.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, or practices of third-party sites.
You access third-party websites at your own risk and should review their policies before engaging with them.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify Inc.
However, all purchases and transactions are made directly between you and Whimsy Crochet.
Shopify is not responsible for any aspect of your purchase, including product quality, delivery, or customer service.
By using our Services, you release Shopify from any claims or liabilities arising from your transactions with our store.
SECTION 10 – PRIVACY POLICY
All personal information collected through our Services is subject to our Privacy Policy [LINK].
By using our Services, you acknowledge that your data may be processed by Shopify and other third parties in accordance with their privacy policies.
SECTION 11 – FEEDBACK
If you submit any feedback, suggestions, or content, you grant us a worldwide, perpetual, royalty-free license to use, reproduce, and modify such content for any business purpose.
You confirm that:
- you own or have rights to the content you submit
- your feedback does not violate any third-party rights
- your content is not unlawful, harmful, or misleading
We are not obligated to compensate or respond to any feedback you provide.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to update or change information at any time without prior notice (including after an order has been submitted).
We also reserve the right to cancel any order if any information on the website is inaccurate.
SECTION 13 – PROHIBITED USES
You may use our Services only for lawful purposes.
You agree not to use the Services:
- for any unlawful purpose
- to violate any applicable laws or regulations
- to infringe intellectual property rights
- to harass, abuse, defame, or harm others
- to submit false or misleading information
- to upload malicious code, viruses, or harmful content
- to spam, phish, scrape, or collect data from others
- to interfere with website security or access controls
- to impersonate another person or entity
- to use automated systems, bots, or scraping tools to access the Services
We reserve the right to suspend or terminate access to the Services at any time if these terms are violated.
SECTION 14 – AGENTS (AUTOMATED SYSTEMS)
If you use automated systems, bots, or AI agents to access our Services, you agree that:
- such systems must clearly identify themselves
- they must not disguise or impersonate human behavior
- they must not bypass security measures (including CAPTCHA or access restrictions)
- we may restrict or block automated access at any time
We reserve the right to limit or disable access from automated systems without notice.
SECTION 15 – TERMINATION
We may suspend or terminate your access to our Services at any time, without notice, for any reason, including violation of these Terms.
Upon termination, your obligations prior to termination remain valid.
The following sections will survive termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and any other provisions that by nature should survive.
SECTION 16 – DISCLAIMER OF WARRANTIES
Our Services and products are provided on an “as is” and “as available” basis.
We do not guarantee that:
- the Services will be uninterrupted or error-free
- product descriptions will be fully accurate
- products will meet your expectations exactly
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
SECTION 17 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Whimsy Crochet, Shopify, and our affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our Services or products.
This includes but is not limited to:
- loss of profits
- loss of revenue
- shipping delays
- data loss
- or product-related dissatisfaction
In all cases, our total liability shall not exceed the amount paid for the product purchased.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless Whimsy Crochet, Shopify, and our affiliates from any claims, damages, or expenses arising from:
- your violation of these Terms
- your misuse of the Services
- your violation of any law or third-party rights
You agree to cooperate in the defense of any such claims.
SECTION 19 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 20 – ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us.
Failure to enforce any right does not constitute a waiver of that right.
SECTION 21 – ASSIGNMENT
You may not transfer or assign your rights under these Terms without our prior written consent.
We may assign or transfer our rights at any time without restriction.
SECTION 22 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction of the merchant’s establishment, without prejudice to mandatory consumer protection laws in your country of residence.
SECTION 23 – HEADINGS
Headings are for convenience only and do not affect interpretation of these Terms.
SECTION 24 – CHANGES TO TERMS
We may update these Terms at any time.
It is your responsibility to review them periodically.
Continued use of the Services after changes constitutes acceptance of the updated Terms.
SECTION 25 – CONTACT INFORMATION
For any questions regarding these Terms, contact us at:
📩 whimsycrochet@outlook.com
📍 Avenida Sergio Bernales, Surquillo, Lima, Peru