Shipping policy
Last updated: June 7, 2026
This Shipping Policy explains how we process, handle, and deliver your orders.
By placing an order with us, you agree to the terms below.
📦 Order Processing Time
All orders are processed within 2–4 business days after your order is placed.
Please note that orders are not shipped or delivered on weekends or holidays.
🚚 Shipping Time
Once your order has been processed and shipped, delivery typically takes:
6–10 business days
Delivery times may vary depending on your location, customs processing, or local courier delays.
🌍 Total Delivery Time
Estimated total delivery time:
8–14 business days (processing + shipping)
📍 Shipping Locations
We currently ship to multiple countries, including:
- United States
- Canada
- Australia
- United Kingdom
- Germany and other European countries
📦 Order Tracking
Once your order has shipped, you will receive a tracking number (if available) via email so you can track your package.
⚠️ Delays
In rare cases, shipping may take longer due to:
- High order volume
- Customs delays
- Carrier disruptions
- Public holidays
We are not responsible for delays caused by courier companies or customs processes.
📬 Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
💬 Lost or Missing Packages
If your order has not arrived within the estimated delivery time, please contact us at:
We will assist you in resolving the issue with the carrier.
📞 Contact
If you have any questions about your shipment, contact us:
📩 whimsycrochet@outlook.com
📍 Avenida Sergio Bernales, Surquillo, Lima, Peru