Privacy policy

Last updated: June 7, 2026

This Privacy Policy describes how Whimsy Crochet (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website and services (the “Services”).

Our store is hosted on Shopify Inc., which provides the ecommerce platform that enables us to sell our products and services to you.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

📌 1. Personal Information We Collect

We collect personal information that can identify or be reasonably linked to you, including:

  • Contact information (name, billing/shipping address, email, phone number)
  • Payment information (credit/debit card details, transaction data)
  • Account information (username, password, preferences)
  • Order information (purchases, returns, cart activity)
  • Communication data (support messages, emails)
  • Device information (IP address, browser type, device identifiers)
  • Usage data (how you interact with our website)

📌 2. How We Collect Information

We collect information:

  • Directly from you (when you place an order or contact us)
  • Automatically (cookies, analytics, device tracking)
  • From service providers (Shopify, payment processors, shipping partners)
  • From third-party partners (marketing or advertising platforms)

📌 3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage payments and refunds
  • Improve our website and services
  • Send order updates and communications
  • Prevent fraud and ensure security
  • Run marketing and advertising campaigns

📌 4. Sharing Your Information

We may share your personal information with:

  • Shopify and service providers (payment, hosting, fulfillment, analytics)
  • Shipping carriers to deliver your order
  • Marketing and advertising partners
  • Legal authorities when required by law
  • Business transfers (merger, acquisition, bankruptcy)

We do not sell your personal information.

📌 5. Shopify

Our store is hosted by Shopify. Shopify processes your personal data to provide and improve the Services.

Depending on your location, Shopify may process your data outside your country.

For more information, you can review Shopify’s Privacy Policy directly on their website.

📌 6. Cookies

We use cookies and similar technologies to:

  • improve user experience
  • analyze website traffic
  • personalize content and ads

You can disable cookies in your browser settings.

📌 7. Your Rights

Depending on your location (USA, EU, UK, Canada, Australia), you may have the right to:

  • Access your personal data
  • Request deletion of your data
  • Correct inaccurate data
  • Request data portability
  • Opt out of marketing communications

To exercise your rights, contact us at:
📩 whimsycrochet@outlook.com

📌 8. Data Retention

We retain your personal data only as long as necessary to:

  • fulfill orders
  • comply with legal obligations
  • resolve disputes
  • enforce agreements

📌 9. Security

We take reasonable precautions to protect your personal information, but no method of transmission or storage is 100% secure.

📌 10. International Transfers

Your information may be transferred and processed outside your country, including in countries that may not have the same data protection laws.

We rely on appropriate safeguards such as Standard Contractual Clauses where required.

📌 11. Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect data from children.

📌 12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised “Last updated” date.

📌 13. Contact

If you have any questions or requests regarding this Privacy Policy, contact us at:

📩 whimsycrochet@outlook.com
📍 Avenida Sergio Bernales, Surquillo, Lima, Peru